Payment Policy
We ask that you pay for services at the time they are rendered. All insurance co-pays will be requested prior to or at your scheduled appointment. Our offices accept MasterCard, Visa, and most bank debit cards. We participate with most insurance plans; however, you should contact your insurance provider to determine if our services are covered.

After-Hours & Prescription Refills
After hours services are available for patient emergencies. To reach the appropriate on-call physician for an emergency, call the office where you are usually seen and follow the recorded instructions.

We accept calls for prescription refills during regular office hours (8:30 am to 5:00 pm, Monday through Friday). When you call, please provide the prescription name, pharmacy name, and pharmacy phone number. Unfortunately, prescriptions cannot be filled in the evening or on weekends because we must have access to your medical chart before medication is prescribed.

Hospital Privileges
The physicians of Urology Specialists of the Carolinas maintain full staff privileges at all of the primary medical centers in the area, including:

Presbyterian Hospital
Presbyterian Hospital Matthews
Presbyterian Hospital Huntersville
Carolinas Medical Center
Carolinas Medical Center-Pineville
Carolinas Medical Center-University
Carolinas Medical Center-Mercy
Northeast Medical Center